Coronavirus Outbreak – Important Information

IMPORTANT NOTICE: Our office is currently closed to help reduce the spread of the COVID-19 virus. We have moved our services to telephone and online support where possible. Read our latest statement here.

Below, we have compiled a list of external services and resources which may provide support during this time.

Emergency Support

Edinburgh Crisis Centre
Call: 0800 801 0414
Text: 07974 429 075

Breathing Space (6pm-2am)
Call: 0800 83 85 87

Social Care Direct
Call (office hours): 0131 200 2324
Call (out of hours): 0800 731 6969

Scottish Women’s Aid
Call: 0800 027 1234

Call: 116 123

Our counsellors have compiled a list including even more services offering mental health support – you can read it here.

Support for Older People

Age Scotland
Call: 0800 12 44 222
Advice about Coronavirus

Call: 0131 510 6930

The Silver Line
Call: 0800 4 70 80 90

Independent Age
Call: 0800 319 6789

Alzheimer Scotland
Call: 0808 808 3000

Financial Support

The latest information on financial support for those affected by the coronavirus can be found here:

More advice here:

You can apply for a Crisis Grant here: or by phoning 0131 529 5299.

Turn2us offers advice on benefits and coronavirus, as well as a tool to help individuals on low incomes search for grants they may qualify for.

NHS Scotland Advice

Up to date advice can be found on NHS Inform here:

Advice in other languages: Arabic, Cantonese, Farsi, Kurdish, Mandarin, Polish, Tigrinya, Vietnamese.

More advice sheets in various languages can be downloaded here.

Access to Food

As PCHP’s offices are closed to visitors, we can no longer provide access to our Sharing Shelves for the near future, but we are currently a part of the COVID-19 Foodshare Group, a collective of community organisations in North Edinburgh, dedicated to providing food to people in need amid the uncertainty of the pandemic.

Get more information about the COVID-19 Foodshare Group here.
Or call the Community Helpline:
0131 356 0220

As of 31 March, several local foodbanks are also closed and moving to a delivery service – more info here.

Additionally, the Food For Good Coalition has been created, bringing together numerous organisations to support those in need across other parts of the city. You can find out more or support them at the Edinburgh Food Social website.

Online Exercise & Wellbeing Sessions

The Health Agency – regular exercise streams, including seated exercise.

B Healthy Together – regular exercise streams, including seated exercise.

P.E. with Joe – every weekday at 9am.

Isolation Motivation – motivation and mindfulness exercises.

Family Activities

Coco & Mango Storytelling Videos – videos from PCHP’s Women Supporting Women team can be found on our YouTube channel.

Chatterpack – a list of free, online, boredom-busting resources!

Ever Clever Mom – free resources to educate and entertain your kids during quarantine.

Fischy Music – live assembly every Monday at 11am.

Craigmillar Books for Babies – Rhymetime streams on Tuesday and Thursday mornings.

Make Do & Grow – craft videos and online sessions.

How Can I Help?

Volunteer Edinburgh have put together a brilliant FAQ for people who want to help their communities during the outbreak. Read it here.

Age Scotland have also offered some advice on how to look out for older friends, neighbours and relatives who may be experiencing loneliness or isolation. Read it here.

What’s Next for PCHP?

PCHP is continuing its work to help you stay safe and healthy during this uncertain time. We need to help play our part in reducing the spread of the COVID-19 virus so we have moved our services to telephone and online support where possible. Your PCHP worker will be staying in touch with you, making sure we help you get the support you need.

We are continuing to work with our community partners to ensure vital food and basic household supplies are still available for the most vulnerable people in our community at this time of uncertainty – read more about this here.

There will be regular updates, useful information and resources on our PCHP website and social media to ensure you know what to do to still get the support you need, and on information sheets distributed locally.

If you are one of our partners – our staff are working remotely so please email them directly. If you are unsure of their email address, contact and your email will be sent to the right person. If you can’t get in touch via email, you can call 07513379036 between 12pm – 2pm, Monday to Thursday.

Contact Us

If you want to get in touch with us at PCHP, you can still:


Message us on Facebook

Message us on Twitter

A note on data protection

In response to the challenges presented by coronavirus, PCHP will be pooling resources and information internally to enable us to meet the needs of our clients equitably and to ensure that the vital interests of our most vulnerable clients are met.

If you have any questions or concerns, please email