IMPORTANT NOTICE: Our office is currently closed to help reduce the spread of the COVID-19 virus. We have moved our services to telephone and online support where possible.

Coronavirus Outbreak – Important Information

Below, we have compiled a list of external services and resources which may provide support during this time.

Emergency Support

Edinburgh Crisis Centre
Call: 0800 801 0414
Text: 07974 429 075
Email: crisis@edinburghcrisiscentre.org.uk

Breathing Space (6pm-2am)
Call: 0800 83 85 87

Social Care Direct
Call (office hours): 0131 200 2324
Call (out of hours): 0800 731 6969

Scottish Women’s Aid
Call: 0800 027 1234

Samaritans
Call: 116 123

Our counsellors have compiled a list including even more services offering mental health support – you can read it here.

Support for Older People

Age Scotland
Call: 0800 12 44 222
Advice about Coronavirus

Phonelink
Call: 0131 510 6930

The Silver Line
Call: 0800 4 70 80 90

Independent Age
Call: 0800 319 6789

Alzheimer Scotland
Call: 0808 808 3000

Information & Advice

Coronavirus Community Assistance Directory
A resource for finding services offering non-medical help in your area.

Citizens Advice Scotland
Call: 0131 510 5510
Email: contact@caed.org.uk
Official advice on coronavirus

advice.scot
Call: 0808 800 9060

The Advice Shop
Call: 0131 200 2360
Email: advice.shop@edinburgh.gov.uk

CHAI (Community Help and Advice Initiative)
Call: 0131 442 2100
Email: chai@chaiedinburgh.org.uk

NHS Mental Health and Wellbeing Advice

Guide for friends and family members supporting someone experiencing domestic abuse (from Safe & Together Institute).

Financial Support

The latest information on financial support for those affected by the coronavirus can be found here:

https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses

More advice here: https://www.understandinguniversalcredit.gov.uk/coronavirus/

You can apply for a Crisis Grant here: https://www.edinburgh.gov.uk/crisisgrant or by phoning 0131 529 5299.

Turn2us offers advice on benefits and coronavirus, as well as a tool to help individuals on low incomes search for grants they may qualify for.

What’s Next for PCHP?

PCHP is continuing its work to help you stay safe and healthy during this uncertain time. We need to help play our part in reducing the spread of the COVID-19 virus so we have moved our services to telephone and online support where possible. Your PCHP worker will be staying in touch with you, making sure we help you get the support you need.

We are continuing to work with our community partners to ensure vital food and basic household supplies are still available for the most vulnerable people in our community at this time of uncertainty – read more about this here.

There will be regular updates, useful information and resources on our PCHP website and social media to ensure you know what to do to still get the support you need, and on information sheets distributed locally.

If you are one of our partners – our staff are working remotely so please email them directly. If you are unsure of their email address, contact admin@pchp.org.uk and your email will be sent to the right person. If you can’t get in touch via email, you can call 07513379036 between 12pm – 2pm, Monday to Thursday.

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